:root{--navy:#0A1A2F;--navy2:#14283F;--amber:#F6A623;--green:#1F9D6B;--blue:#2F6BFF;--red:#D93F3F;--ink:#0E1B2A;--muted:#5A6B7B;--bg:#F4F6F8;--line:#E3E7EC}
*{box-sizing:border-box;margin:0;padding:0}
body{font:15.5px/1.55 Inter,system-ui,-apple-system,"Segoe UI",Roboto,sans-serif;color:var(--ink);background:var(--bg);-webkit-font-smoothing:antialiased;min-height:100vh;display:flex;flex-direction:column}
a{color:var(--blue);text-decoration:none}
h1,h2{font-family:"Space Grotesk",Inter,sans-serif;letter-spacing:-.01em}
h1{font-size:1.9rem;line-height:1.15}
h2{font-size:1.08rem;margin-bottom:10px;display:flex;align-items:center;gap:8px;flex-wrap:wrap}
.muted{color:var(--muted)}
.small{font-size:13px}
.center{text-align:center;margin-top:14px}
.wrap{width:100%;max-width:640px;margin:0 auto;padding:0 16px}
main.wrap{flex:1;padding-bottom:28px}

.bar{background:var(--navy);color:#fff;display:flex;align-items:center;justify-content:space-between;padding:0 16px;height:60px}
.brand{display:flex;align-items:center;gap:9px;color:#fff;font-weight:800}
.brand .dot{width:34px;height:34px;border-radius:10px;background:var(--amber);color:var(--navy);display:grid;place-items:center;font-size:13px;font-weight:900}
.link{background:none;border:0;color:#C9D4E0;font:inherit;font-size:14px;cursor:pointer}

.auth .intro{background:var(--navy);color:#fff;margin:0 -16px;padding:8px 16px 54px}
.auth .intro p{color:#C9D4E0;margin-top:6px}
.tabs{display:grid;grid-template-columns:1fr 1fr;gap:6px;background:#fff;border:1px solid var(--line);border-radius:14px;padding:5px;margin-top:-34px;position:relative;box-shadow:0 10px 30px -18px rgba(10,26,47,.4)}
.tabs a{text-align:center;padding:11px 6px;border-radius:10px;color:var(--muted);font-weight:700;font-size:14.5px}
.tabs a.on{background:var(--navy);color:#fff}

.card{background:#fff;border:1px solid var(--line);border-radius:18px;padding:20px;margin-top:14px}
.card.alert{border-color:#F5C2C2;background:#FFF8F8}
.card > .muted{margin-bottom:14px;font-size:14px}
label{display:block;font-size:13px;font-weight:600;color:#3A4856;margin-bottom:12px}
input{display:block;width:100%;margin-top:5px;font:inherit;font-size:16px;color:var(--ink);background:#fff;border:1px solid #CDD5DE;border-radius:12px;padding:12px 13px}
input:focus{outline:2px solid #BFD1FF;border-color:var(--blue)}
.btn{display:block;width:100%;text-align:center;border:0;border-radius:12px;padding:14px;background:var(--blue);color:#fff;font:inherit;font-weight:700;font-size:15.5px;cursor:pointer;margin-top:4px}
.btn.wa{background:#25D366;margin-top:16px}
.flash{background:#E7F6EF;border:1px solid #BFE6D4;color:#16764E;padding:11px 14px;border-radius:12px;margin-top:14px;font-weight:600}
.err{background:#FDECEC;border:1px solid #F5C2C2;color:#A12B2B;padding:10px 14px;border-radius:10px;margin-bottom:14px;font-size:14px}

.hello{padding:22px 0 4px}
.eyebrow{color:#B7760A;font-weight:700;letter-spacing:.1em;text-transform:uppercase;font-size:12px;margin-bottom:6px}

.steps{list-style:none;display:grid;gap:0;position:relative}
.steps li{display:flex;align-items:center;gap:12px;padding:9px 0;color:var(--muted);position:relative}
.steps li span{width:22px;height:22px;border-radius:50%;border:2px solid #CDD5DE;background:#fff;flex-shrink:0;position:relative;z-index:1}
.steps li:not(:last-child)::after{content:"";position:absolute;left:10px;top:31px;width:2px;height:calc(100% - 22px);background:#E3E7EC}
.steps li.done{color:var(--ink)}
.steps li.done span{background:var(--green);border-color:var(--green)}
.steps li.done span::after{content:"✓";color:#fff;font-size:12px;font-weight:900;position:absolute;inset:0;display:grid;place-items:center}
.steps li.done::after{background:var(--green)!important}
.steps li.now{color:var(--ink);font-weight:700}
.steps li.now span{border-color:var(--amber);box-shadow:0 0 0 4px rgba(246,166,35,.2)}

.pill{font-family:Inter,sans-serif;font-size:12px;font-weight:700;padding:3px 10px;border-radius:999px}
.pill.warn{background:#FFF4DD;color:#9A6400}
.pill.ok{background:#E3F6EC;color:#16764E}
.docs{display:grid;gap:10px;margin-top:12px}
.doc{display:flex;align-items:center;gap:12px;border:1px solid var(--line);border-radius:14px;padding:12px}
.doc.need{border-color:#F5DFA6;background:#FFFCF3}
.doc.have{background:#F5FBF8;border-color:#CDEBDC}
.doc.busy{opacity:.6;pointer-events:none}
.doc.busy .up{font-size:0}
.doc.busy .up::after{content:"Uploading…";font-size:13.5px}
.doc-ico{width:34px;height:34px;border-radius:50%;display:grid;place-items:center;font-weight:900;flex-shrink:0;background:#EEF1F4;color:var(--muted)}
.need .doc-ico{background:#FFF4DD;color:#9A6400}
.have .doc-ico{background:var(--green);color:#fff}
.doc-txt{flex:1;min-width:0}
.doc-txt b{display:block;font-size:14.5px}
.doc-txt small{color:var(--muted);font-size:12.5px}
.have .doc-txt small{color:#16764E;font-weight:600}
.up{margin:0;position:relative;overflow:hidden;background:var(--navy);color:#fff;font-size:13.5px;font-weight:700;padding:9px 14px;border-radius:10px;cursor:pointer;white-space:nowrap}
.have .up{background:#fff;color:var(--ink);border:1px solid var(--line)}
.up input{position:absolute;inset:0;opacity:0;cursor:pointer;margin:0;padding:0}

.kv{display:grid;grid-template-columns:1fr auto;gap:8px 14px}
.kv dt{color:var(--muted)}
.kv dd{font-weight:700;text-align:right}
.ok-t{color:#16764E}.warn-t{color:#9A6400}.bad-t{color:var(--red)}

.stats{display:grid;grid-template-columns:repeat(3,1fr);gap:10px;margin-top:14px}
.stats div{background:#fff;border:1px solid var(--line);border-radius:14px;padding:14px 12px}
.stats b{display:block;font-size:1.15rem;font-weight:800}
.stats span{color:var(--muted);font-size:12px}
.note{margin-top:10px;font-size:13px;color:#7A5200;background:#FFF8E6;border:1px solid #F5DFA6;border-radius:12px;padding:10px 12px}
.rows .r{display:flex;justify-content:space-between;gap:12px;padding:11px 0;border-top:1px solid var(--line)}
.rows .r:first-child{border-top:0}
.rows b{display:block;font-size:14.5px}
.rows small{display:block;color:var(--muted);font-size:12.5px}
.rt{text-align:right;flex-shrink:0}
.copy{display:flex;gap:8px;margin-top:12px}
.copy input{margin:0;font-size:13.5px}
.copy button{border:1px solid var(--line);background:#fff;border-radius:12px;padding:0 14px;font:inherit;font-weight:700;font-size:13.5px;cursor:pointer;white-space:nowrap}
.foot{text-align:center;color:var(--muted);font-size:12.5px;padding:18px 16px 26px}
@media (min-width:700px){h1{font-size:2.2rem}.auth .intro{border-radius:0 0 24px 24px}}

/* chat */
.chatbox{display:flex;flex-direction:column;border:1px solid var(--line);border-radius:14px;overflow:hidden;background:#F7F9FB}
.cb-list{height:min(56vh,460px);overflow-y:auto;padding:14px 12px;display:flex;flex-direction:column;gap:8px}
.cb-empty{color:var(--muted);text-align:center;margin:auto;font-size:14px}
.cb-msg{max-width:82%;padding:9px 12px 6px;border-radius:14px;font-size:14.5px;line-height:1.45;word-wrap:break-word;box-shadow:0 1px 1px rgba(10,26,47,.06)}
.cb-msg.them{align-self:flex-start;background:#fff;border:1px solid var(--line);border-bottom-left-radius:4px}
.cb-msg.me{align-self:flex-end;background:#DCF3E7;border-bottom-right-radius:4px}
.cb-msg p{margin:0}
.cb-who{display:block;color:#B7760A;font-weight:700;font-size:11.5px;margin-bottom:2px}
.cb-msg time{display:block;text-align:right;color:var(--muted);font-size:10.5px;margin-top:3px}
.cb-file{display:inline-block;margin-top:4px;background:rgba(10,26,47,.06);border-radius:8px;padding:6px 9px;font-weight:600;font-size:13.5px;color:var(--ink)}
.cb-form{display:flex;align-items:flex-end;gap:8px;padding:8px;background:#fff;border-top:1px solid var(--line)}
.cb-form textarea{flex:1;resize:none;font:inherit;font-size:15.5px;border:1px solid #CDD5DE;border-radius:20px;padding:9px 14px;max-height:120px;color:var(--ink)}
.cb-form textarea:focus{outline:2px solid #BFD1FF;border-color:var(--blue)}
.cb-form button{width:42px;height:42px;border-radius:50%;border:0;background:var(--green);color:#fff;font-size:17px;cursor:pointer;flex-shrink:0}
.cb-attach{position:relative;width:42px;height:42px;border-radius:50%;display:grid;place-items:center;background:#EEF1F4;cursor:pointer;margin:0;font-size:18px;flex-shrink:0}
.cb-attach input{position:absolute;inset:0;opacity:0;cursor:pointer;margin:0}
.cb-file-note{font-size:12.5px;color:var(--muted);padding:0 12px 8px;background:#fff;margin:0}